At Prifypay, we value your trust and are committed to protecting your personal and financial information. This Privacy Policy outlines how we collect, use, share, and safeguard the data you provide while using our services, including utility bill payments, domestic money transfers, and related financial solutions.

1. Information We Collect
When you use Prifypay services, we collect the following types of information:

Personal Identification Information:
Full name, address, mobile number, email, and date of birth.
Transaction Details:
Payment history, bill amounts, beneficiary information, transaction timestamps, and payment method.
KYC (Know Your Customer) Documents:
Aadhaar number, PAN, government-issued IDs, and other verification documents as required by regulations.
Device & Technical Information:
IP address, browser type, operating system, mobile device ID, and app usage data.

2. How We Use Your Information
Prifypay uses your information to:

Facilitate secure bill payments and money transfers.
Perform identity verification and comply with legal requirements.
Improve our services, user experience, and technical support.
Send transactional alerts, service notifications, or relevant updates.
Detect and prevent fraud or unauthorized activities.
We do not sell your personal information to third parties under any circumstances.

3. Data Sharing and Disclosure
Your data may be shared only under the following circumstances:

With authorized financial institutions, payment processors, and partner platforms required to complete your transactions.
With government or regulatory authorities if legally mandated or for compliance with applicable laws (such as RBI, NPCI, etc.).
With service providers who assist us in operating our platform, provided they are bound by confidentiality agreements.
During merger, acquisition, or restructuring of our company, with strict privacy safeguards in place.

4. Data Retention & Protection
We retain your data only as long as required by law or for legitimate business purposes.
Your data is stored on secure servers using industry-standard encryption and firewall technology.
Access to your data is strictly restricted to authorized personnel only.

5. Your Rights & Choices
You have the following rights with regard to your personal data:

Access: You may request access to the data we hold about you.
Correction: You may correct or update inaccurate information.
Withdrawal: You may withdraw consent for specific processing (e.g., marketing).
Deletion: You may request deletion of your personal data, subject to legal limitations.
To exercise your rights, you can email us at: support@prifypay.com

6. Cookies and Tracking Technologies
Our website and mobile app may use cookies and similar technologies to:

Personalize your experience.
Monitor website/app traffic and usage.
Improve features and interface performance.
You can manage or disable cookies in your browser settings.

7. Third-Party Links and Services
Prifypay may link to third-party websites or services. Please note that we are not responsible for their privacy practices. We encourage users to review the privacy policies of any third-party service they engage with through our platform.

8. Changes to this Privacy Policy
Prifypay reserves the right to update this Privacy Policy at any time. We will notify you of significant changes through our platform or via email. Continued use of our services implies acceptance of any changes.

9. Contact Us
If you have questions, concerns, or complaints regarding this policy, please contact us at:

Prifypay Support Team
Email: help@prifypay.com
Phone: 08130485205
Address: Basement CDR Building, C-22
Sector-2 Noida Uttar Pradesh-201301